ACORN (Accessible City Operated Rides Now)

The City of Warrenville offers a municipal transportation program called ACORN for its special needs residents. The Municipal Van Program transports residents from their homes to any destination within a 10-mile radius of City Hall (28W701 Stafford Place), including such places as medical facilities, shopping centers, entertainment venues, and friends' homes. Hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m., no holidays and the program is free. Please note, that during severe weather, nonessential trips may be canceled for safety reasons. Administration of this program is through the Administration Department. Scheduling and Operations is through the Public Works Department.

Parameters

• This van is lift equipped
• Rides are by appointment only (curb-to-curb service); Drivers cannot assist riders in getting to and from the house/building destination. They are not responsible for dressing the customer (i.e. putting on their coat)
• Contact the City two business days in advance at 630/393-1223 option 1 to schedule a ride. An automated voicemail system will answer your call. Listen carefully to the instructions and leave a message accordingly. The message must include the rider's name, complete pickup and drop off address, and time to be picked up. During the afternoon, a van driver will return the message to confirm the reservation. Reservations can be made no more than one week in advance. Cancellation messages may be left at any time or you may contact the driver directly. Last appointment made at 4:30 p.m.
• Riders must be a Warrenville resident at least age 55 or a disabled resident 18 or older.
• Riders must have an RTA card (applications and photos obtained at City Hall). For more information visit the RTA’s website or call 312/836-7000.
• No dogs or animals on van unless required by disability
• Smoking is not permitted on the van.
• Item transport will be limited to what the passenger or driver can carry (i.e. only four bags of groceries). No heavy items.
• Passengers are not permitted to ride the van if they or their wheelchair cannot be secured.

Call 630/393-1223 option 1 to make a ride reservation. Questions or complaints can be made to the Assistant City Administrator at 630/393-9427. 

Pilot II Subsidized Taxi Service

This is a program administered by DuPage County and sponsored by the City of Warrenville. To register, contact the City at 630/393-9427. Complaints regarding service should be directed to the Assistant to the City Administrator at 630/393-9427 or at jmcmahon at warrenville.il.us . For more information visit DuPage County Human Services’ website or call 630/682-7000 or 800/942-9412.

DuPage County Programs

Paratransit 

The County’s Paratransit program provides subsidized taxi transportation for income eligible DuPage County residents. Primarily used for visits to medical facilities and government offices within the County limits. Lift-equipped vehicles are available. For more information, visit DuPage County Human Services’ website or call 630/407-6500 or 800/942-9412.

Ride DuPage

The Ride DuPage initiative seeks to address the barriers prevalent in the current paratransit service system and its lack of coordination. The program, based on a simple “hourglass design”, will funnel all trip requests for participating paratransit programs into a centralized scheduling center. The scheduling center will then consolidate and coordinate trips based on their times, locations and passenger needs, and dole them out to a network of transportation providers. This program is in its infancy and only available in specific areas. Contact DuPage County directly for more information 630/407-6500 or RideDuPage at dupageco.org.

Naperville Township Programs

Pace Dial a Ride

Naperville Township residents are eligible to participate in a door-to-door local transport service for seniors age 65 and over. Service is available Monday through Friday. To schedule a ride, call 888/405-2061 at least 24 hours in advance. Scheduling begin at 7:30 a.m. The cost of a one-way trip is $1.50 and riders must have an RTA Reduced Fare Card and be registered as a resident of the Township. For more information contact the Township office at 630/357-8058 or visit their website.

Winfield Township Programs (West Chicago Park District)

The West Chicago Park District owns two vans, one with a lift that operates Monday through Friday, 8:30 a.m. to 5:00 p.m. The service is a dial-a-ride service. The transport radius is with Winfield Township. The only exceptions are to Wheaton Medical and Eye Clinic. The cost is $1.00 per day up to three destinations. The service is open to the general public. Contact 630/231-9474 for more information.

Medicaid Transportation

Certain trips related to medical visits can be provided through social security. Contact the local social security administration office in Aurora at 630/375-0506 or visit their website for more information.

• Must be a Warrenville resident.

Pace Bus Service

Route 676 - Cress Creek
Provides rush hour feeder service from north and central Warrenville and northwestern Naperville to the Naperville Metra Station and reverse service to Cantera Business Park. Commercial service is provided to International and BP Cantera. Residential service to Cress Creek, Emerald Green, Mill Orchard Condominiums, Summerlakes, and Mill Crossing Condominiums.

Route 682 - Naperville-Brookdale
Provides rush hour feeder service from northwestern Naperville and southern Warrenville to the Naperville Metra Station. Residential areas served include South Warrenville, Brookdale, Country Lakes, Brookdale Village Apts., Cress Creek Condos and The Preserves of Cress Creek.

Both routes can accommodate wheelchairs.