Police Records Division
Administrative Services Division personnel consist of four Police Records Assistants (RAs) under the direct supervision of the Deputy Chief of Investigations and Administration. Police RAs are responsible for the processing and archiving of all documents generated by the Police Department. RAs are able to answer general questions, and are responsible for incoming calls to the main non-emergency telephone number. While RAs can connect callers to the 911 dispatch center, they cannot dispatch an officer for you.
The Records Division is located right off the front lobby and is the first point of contact for all lobby walk-in traffic. Lobby hours are as follows:
At any time when the Police Department lobby is closed, anyone wanting to make a police report may use the red telephone located between the front entrance doors to connect to the 911 dispatch center. Residents may also dial 911 from their cellular telephone, and an officer will be dispatched. Police response is not affected by closed lobby hours
For Warrenville ordinance tickets with an issued Adjudication Hearing date. Hearings occur on the third Wednesday of each month at 10:00 a.m. in the City Hall Council Chambers, 28 W 701 Stafford Place.
Administrative Tow Fee Ordinance
- Review important instructions related to a vehicle release (PDF).
- View detailed information regarding this city ordinance.
Alarms for Business or Home
For information regarding business or home alarms, please contact the Records Division, during regular business hours.
- View detailed information regarding the city ordinance.
- To register your alarm, download the Alarm Application (PDF).
Fingerprinting services are available by-appointment-only with a three-card limit per person. To schedule an appointment, please call the police non-emergency telephone number (630-393-2131) during regular business hours, Monday through Saturday, and speak with a Records Assistant. All appointments are filled on a first-come, first-served basis. The Police Department will do it's best to accommodate scheduled appointments; however, in the event of an emergency or unforeseen incident your appointment may be delayed or rescheduled.
Warrenville businesses requesting fingerprinting services for employees will be charged the resident rate per employee. Accepted forms of payment include cash, personal check, as well as Visa, Master Card, and Discover credit cards. You will be asked to provide photo identification, proof of your current address, and your own fingerprint card. If a fingerprint card has not been supplied to you, they are available from the Federal Bureau of Investigation web-site. Only cards printed on hard stock will be accepted.
Federal Bureau of Investigation (PDF) (Form FD-258) The available hours for this service are provided immediately below:
- Monday 10:00 a.m. through 1:00 p.m.
- Tuesday 10:00 a.m. through 1:00 p.m.
- Wednesday (No appointments)
- Thursday 6:30 p.m. through 8:30 p.m.
- Friday 10:00 a.m. through 1:00 p.m.
- Saturday 1:00 p.m. through 3:00 p.m.
- Sunday & City holidays (No appointments)
**Please note that the LiveScan fingerprinting service for concealed carry is not available through the Police Department. For more information on requirements and approved vendors, please visit the Illinois State Police website.
FOIA (Freedom of Information Act)
Requests are processed by the Records Division personnel, as well as questions regarding submitting a FOIA request, during regular business hours. The Warrenville Police Department is bound by the Illinois Compiled Statutes to complete FOIA requests in accordance with the law. Information regarding the laws governing FOIA may be found at the IL General Assembly website.
- Request a copy of a Police Report - A Freedom of Information Act Form (PDF) must be completed and submitted on-line or in person at the Police Department. Once the completed form is received, the department will have five business days to respond. Requestors will be notified if, and/or when, the report is available to be picked up, or the reason for it being denied. Copying fees are associated with all documents, and must be paid prior to receiving the FOIA request.
- Request a copy of a Vehicle Crash Report - There are two ways to obtain a copy of a accident report:
- Submit a completed Freedom of Information Act Form (PDF) online or in person at the Police Department. Once the completed form is received, the department will have five business days to respond. The cost of each individual report is $5.
- Accident reports may also be purchased and printed online at buycrash.com. A $10 fee is required to use the provider's service. All reports purchased online are redacted in accordance with FOIA guidelines.
(Additional information from Illinois Attorney General's Office regarding FOIA)
Notary services are available at the Police Department during regular business hours. For information regarding Notary Services through the Secretary of State.
Parking Ticket Payment Information
The City website features online payment of City parking tickets. Most major credit cards (Discover, MasterCard, and Visa) are accepted through the site's link above, or on this website's home page. The step-by-step secure process will walk persons through their transaction(s). This added feature will offer convenience to those not wanting to pay their parking ticket by mail or in person. Please note that payments cannot be made over the phone. Payment instructions are found at the bottom of the ticket.