Reopening City Buildings

Changes Effective Nov. 18, 2020

Effective Wednesday, November 18,2020, City Hall and the Police Department Lobby will have new business hours open to the public.  

View Changes


Limiting Risk of Exposure

A maximum of three (3) visitors per lobby area (Police, Community Development, and Finance) will be permitted. 

All visitors to City buildings are required to wear the appropriate face coverings and follow social distancing guidelines according to the circumstances and as health conditions permit . 

Phase One – On or about June 15, 2020

City buildings will reopen to the public with limited hours as follows:

Police Department

Monday through Friday from 8 a.m. to 7 p.m.

City Hall – Manning Avenue Entrance

Monday, Wednesday and Friday from 10 a.m. to 1 p.m.
Special hours for senior and high risk population only: 8 a.m. to 10 a.m.

Tuesday and Thursday from 1 p.m. to 5 p.m.
Special hours for senior and high risk population only: 11 a.m. to 1 p.m.

Limitations

  • Fingerprinting services will not be offered.
  • Use of meeting rooms by community or public groups will not be permitted.
  • Adjudication Hearings will not be conducted during phase one.
  • City Hall Stafford Place entrance will remain closed.
  • Essential public meetings will be conducted via electronic means.
  • Residents requesting to meet with staff will be required to make an appointment in advance so social distancing guidelines can be followed.
  • Vendors or contractors must schedule an appointment with appropriate staff in advance and follow safety protocols.

Phase Two – June 29, 2020

City buildings will extend operating hours but with some continued limitations on service as follows:

Police Department

Monday through Friday from 8 a.m. to 7 p.m.

City Hall – Manning Avenue Entrance

Monday, Wednesday and Friday from 10 a.m. to 3 p.m.
Special hours for senior and high risk population only: 8 a.m. to 10 a.m.

Tuesday and Thursday from 10 a.m. to 3 p.m.
Special hours for senior and high risk population only: 3 p.m. to 5 p.m.

 Limitations

  • Fingerprinting services will not be offered.
  • Use of meeting rooms by community or public groups will not be permitted.
  • City Hall Stafford Place entrance will remain closed, except for public meeting, adjudication hearings, and by appointment.
  • Adjudication Hearings will resume but with restrictions to adhere to social distancing guidelines.
  • Committee of the Whole, City Council, and Plan Commission/Zoning Board of Appeals meetings will resume in person with restrictions to adhere to social distancing and limits on attendees. Virtual attendance via electronic means will continue and be encouraged.
  • Advisory Board and Commission meetings may resume in person with restrictions to adhere to social distancing and limits on attendees. Virtual attendance via electronic means will continue and be encouraged. In-person meetings will take place in the City Council Chambers to allow for the appropriate social distancing.
  • Residents requesting to meet with staff in person will be required to make an appointment in advance so social distancing guidelines can be followed.
  • Vendors or contractors must schedule an appointment with appropriate staff in advance and follow safety protocols.

Phase Three – On or about July 27, 2020

City buildings will return to normal operating hours but with some continued limitations on service as follows:

Police Department

Monday through Friday from 8 a.m. to 7 p.m.

City Hall – Manning Avenue Entrance

Monday through Friday from 8 a.m. to 5 p.m.

 Limitations

  • Fingerprinting services will not be offered.
  • Use of meeting rooms by community or public groups will not be permitted.
  • City Hall Stafford Place entrance will remain closed for regular business, except for public meetings or adjudication hearings.
  • Adjudication Hearings will continue with restrictions to adhere to social distancing guidelines.
  • Committee of the Whole, City Council, and Plan Commission/Zoning Board of Appeals meetings will continue in person with restrictions to adhere to social distancing and limits on attendees. Virtual attendance via electronic means will continue and be encouraged.
  • Advisory Board and Commission meetings will continue in person with restrictions to adhere to social distancing and limits on attendees. Virtual attendance via electronic means will continue and be encouraged. Meetings will take place in the City Council Chambers. In-person meetings will take place in the City Council Chambers to allow for the appropriate social distancing.
  • Residents requesting to meet with staff will be required to make an appointment in advance so social distancing guidelines can be followed.
  • Vendors or contractors must schedule an appointment with appropriate staff in advance and follow safety protocols.

Return to Full Operations with No Limitations

At this time, the City does not anticipate a return to full operations without limitations until the DuPage County region enters Phase 5 of the Governor’s Restore Illinois plan. While social distancing and other measures are required or recommended by public health officials, the City will continue to monitor and restrict certain activities for the safety of employees and the public.

Delay or Suspension of Reopen Phases

If at any time there appears to be a resurgence of cases, or the advice of the health officials deem it necessary, the City Administrator may suspend or otherwise alter the re-open schedule or delay a phase for the health and safety of employees and the public. 

View comprehensive Return to Work and Reopen Plan.