Show All Answers

1. Is the Police Department open 24 hours?

While police officers are on duty 24/7, the Police Department lobby is open during the following business hours:

• Monday - Friday:  8 a.m. - 7 p.m.
• Weekends and City Holidays:  Closed

After hours, please use the red telephone between the front entrance doors to connect to the 9-1-1 dispatch center.  You may also dial 9-1-1 from your cellular telephone.

2. How can I make an online NON-emergency service request?

Yes, some NON-emergency service requests may be made through an online submission process using the City website:   

• Alarm Application Register your home or business alarm with the Police Department
• Block Party Application (COVID restrictions may affect an application’s approval)
• I/We Live Alone program participation For residents who live alone, have special needs or may be homebound and would like a well-being phone call from the Police Department during inclement weather conditions or public safety emergencies
• Report a Lost Animal 
• Vacation House Watch The Police Department will check on any Warrenville resident’s home while they are away on vacation

3. Does Warrenville have a curfew, and who does it apply to?

Curfew applies to minors who are under the age of 17.  Curfew hours are, with few exceptions:

Saturday ("Friday night")	12:01 a.m. until 6:00 a.m.
Sunday ("Saturday night")	12:01 a.m. until 6:00 a.m.
Sunday ("Sunday night") through Thursday	11:00 p.m. through Friday morning at 6:00 a.m.

Additional graduated curfew restrictions may apply. For graduated driver’s license curfew restrictions, please visit the Illinois Secretary of State website.

City of Warrenville Curfew Ordinance

4. What number do I call if I need general information?

For these types of services, please call the Department’s non-emergency telephone number (630-393-2131) during regular business hours.  Regular business hours are:

Monday through Friday:  8:00 a.m. to 7:00 p.m.
Weekends and City holidays: Closed

5. Can I make a report when the lobby is closed?

Yes.  During closed business hours, please use the red telephone located between the Police Department’s front entrance doors to connect to the 9-1-1 dispatch center. You may also dial 9-1-1 directly from your cellular telephone.  Police emergency response is not affected during closed lobby hours. 

6. What telephone number do I dial if I need to speak with a police officer?

Dial 9-1-1 anytime a police officer is needed to respond within the City of Warrenville. This holds true for emergency and non-emergency service calls.  

If you are wanting to speak with a officer regarding a report that has already been made, please call police non-emergency to be connected:  630-393-2131

7. Can I make a report over the phone?

Generally speaking, the answer is no.   A police officer must be dispatched to a Warrenville residence or business, or you may come in to the police station to make a report.  **During  COVID-19 pandemic restrictions, some reports may be taken over the phone to limit exposure** 

8. How and where can I safely dispose of my prescription medication?

The City of Warrenville has installed a prescription drug recycling drop-box in the lobby of the Police Department. Prescription drugs may be placed in this container during regular business hours (Monday through Friday, 8 a.m. to  7 p.m.) and must meet the following criteria:

• Prescription drugs must be brought into the department already sealed in a zip-lock style plastic bag or in its original container
• No loose pills will be accepted or may be brought into the Police station
• Other prohibited items include: syringes, lotions, liquids, and illegal street drugs

Collected drugs will be safely disposed of through a professional recycling service. Visit our Resources for the Public page (Find the Help you Need) for additional information.

9. How do I obtain a copy of an accident or police report, and is there a fee?

Information regarding report request and on the Freedom of Information Act (FOIA) and can be found on the Records Division page.

FOIA-able requests must be completed and submitted online or in person at the Police Department.  Once the completed form is received, the department will have five business days to respond.  Requestors will be notified if, and/or when, the report is available to be picked up.  Copying fees are associated with all documents, and must be paid prior to receiving the FOIA request.

10. How do I retrieve my voluntarily surrendered (concealed carry) gun?

Concealed carry weapons that are voluntarily surrendered, may be picked up at the Police Department during the below-listed hours under the following conditions:  

• Weapons will be released to the properly identified owner of the weapon only
• Weapon owner must present a valid driver’s license or identification card, valid concealed carry permit, valid FOID card
• Bring a non-transparent container to transport the weapon from the police station
• Guns may not be loaded or carried within the Police Department.  
• Recovery of weapon(s) may be made  Monday, Tuesday, Wednesday and Friday from 8:00 a.m. to 4:00 p.m., and Thursday from 11:00 a.m. to 7:00 p.m.

Weapons will only be released upon meeting the above criteria.

11. Does the Warrenville Police Department provide non-criminal fingerprinting services?

Fingerprinting services are available by appointment only with a three-card limit per person. To schedule an appointment, please call the police non-emergency telephone number (630-393-2131) during regular business hours, Monday through Friday, 8:00 a.m. to 7:00 p.m.  Appointments are filled on a first-come, first-served basis. 

Appointments may by delayed or rescheduled in the event of an emergency or unforeseen incident.
Fees:  $15 residents and in-town business employees is $15  /  $25 non-residents.
Accepted forms of payment:  cash, personal check, Visa, Master Card, and Discover card.

You must provide:
Photo identification, proof of your current address, and your own fingerprint card. If a fingerprint card has not been supplied to you, they are available from the Federal Bureau of Investigation web-site. Only cards printed on hard stock will be accepted. 

This service is available on Tuesdays and Thursdays from  12:00 p.m. until 2:00 p.m.

**Please note that the LiveScan fingerprinting service for concealed carry is not available through the Police Department.  For more information on requirements and approved vendors, please visit the Illinois State Police website at the following address: www.isp.state.il.us/crimhistory/livescan.cfm (Search keywords: FD-258 form)

Federal Bureau of Investigation fingerprint card

12. What are the requirements necessary to become a police officer?

Recruitment tests are conducted every 24 months, and are advertised in local newspapers and online.  Applicants must be between the ages of 21 and 35, possess a valid driver’s license, be a United States citizen, and have graduated high school or its equivalent.  Questions may be directed to Board of Fire and Police Commission liaison Deputy Chief Jacobson at:  jjacobson@warrenville.il.us

Board of Fire and Police Commission