What if my power goes out, who will I need to call to have it restored?
ComEd is responsible for ensuring that electricity flows through its distribution network to all homes and businesses in Warrenville. Municipal Electrical Aggregation will not change how ComEd responds to power outages. Outages would still be reported to 1-800-EDISON-1.

ComEd urges customers to contact the utility immediately if they are experiencing a power outage. To report an outage, customers can call 800-EDISON1 (800-334-7661), or report it through their website or Facebook. Spanish-speaking customers should call 800-95-LUCES (800-955-8237).

Customers can text OUT to 26633 (COMED) to report their outage and receive restoration information. Customers also can follow us on Twitter or on Facebook to stay up to date on the latest ComEd storm restoration information. ComEd has also introduced a mobile app for iPhone and Android smart phones that gives customers the ability to report power outages and manage their accounts.ComEd Website

Show All Answers

1. What is Municipal Electrical Aggregation?
2. Why was a Referendum ballot issue scheduled?
3. How did the Referendum pass?
4. What happened when Warrenville voters approved the Referendum?
5. What would have happened if Warrenville voters didn't approve the Referendum?
6. Now that savings aren't as much, what is the benefit to aggregation?
7. What do I have to do to participate?
8. What if I don’t want to participate in the program?
9. What if I already have a contract with a third party electric supplier?
10. When would the City solicit proposals from a third party supplier?
11. Will Aggregation affect my municipal utility tax?
12. How long would the City’s contract with a third party supplier be?
13. I own a small business in Warrenville. Am I eligible to participate in the program?
14. What if my power goes out, who will I need to call to have it restored?
15. Is the Aggregation Program available to those residents who use space heaters?
16. I’ve received mailings from electric retail suppliers offering lower electricity rates now. What should I do?
17. I am located in Warrenville City limits, and have already switched to another Supplier, but would like to join the program. Can I do this?
18. What is the new rate from Eligo Energy?
19. What is the current ComEd rate?
20. I already have electric service with this supplier at a different rate. How can I join the aggregation program to get this new rate?
21. Will someone come to my home or call to sign me up?
22. If I go back to ComEd, do I have to stay with them for 1 year? What is their bundled hold requirement?
23. I understand that Warrenville's 100% green energy is in the form of a REC - what is that?
24. If I have questions, what number do I call?