Frequently Asked Questions

While police officers are on duty 24/7, the Police Department lobby is open during the following business hours:

• Monday - Friday:  8 a.m. - 7 p.m.
• Weekends and City Holidays:  Closed

After hours, please use the red telephone between the front entrance doors to connect to the 9-1-1 dispatch center.  You may also dial 9-1-1 from your cellular telephone.

Yes.  During closed business hours, please use the red telephone located between the Police Department’s front entrance doors to connect to the 9-1-1 dispatch center. You may also dial 9-1-1 directly from your cellular telephone.  Police emergency response is not affected during closed lobby hours. 

Completed requests/documents may be submitted by dropping them off to the Records Division front desk (police lobby) Monday through Friday, between 8:00 a.m. and 7:00 p.m., or by mailing them to the Police Department (Attention: L. Schwarting), 3S245 Warren Avenue, Warrenville, IL 60555.  Blank request forms are not available at the Police Department, but are available online through the U.S. Department of Homeland Security website. Unless exigent circumstances prevail, responses will be returned via U.S. mail or picked up in person within 90 days of drop-off. You will be notified when the certification has been completed. 

Curfew applies to minors who are under the age of 17.  Curfew hours are, with few exceptions:

Additional graduated curfew restrictions may apply. For graduated driver’s license curfew restrictions, please visit the Illinois Secretary of State website.

Yes, some NON-emergency service requests may be made through an online submission process using the City website:   

• Alarm Application Register your home or business alarm with the Police Department
• Block Party Application (COVID restrictions may affect an application’s approval)
• I/We Live Alone program participation For residents who live alone, have special needs or may be homebound and would like a well-being phone call from the Police Department during inclement weather conditions or public safety emergencies
• Report a Lost Animal 
• Vacation House Watch The Police Department will check on any Warrenville resident’s home while they are away on vacation

Yes.  Fingerprinting services are available by appointment only with a three-card limit per person. 

To schedule an appointment, please call police non-emergency (630-393-2131) during regular business hours, Monday through Friday, 8:00 a.m. to 7:00 p.m.  Appointments are filled on a first-come, first-served basis, and service times may vary.  Appointments may by delayed or rescheduled in the event of an emergency or unforeseen incident.

Fees:  $15 residents and in-town business employees is $15  /  $25 non-residents.
Accepted forms of payment:  cash, personal check, Visa, Master Card, and Discover card.

You must provide:
Photo identification, proof of your current address, and your own fingerprint card. If a fingerprint card has not been supplied to you, they are available from the Federal Bureau of Investigation website. Only cards printed on hard stock will be accepted. 

**Please note that the LiveScan fingerprinting service for concealed carry is NOT available through the Police Department. For more information on requirements and approved vendors, please visit the Illinois State Police website at the following address: https://isp.illinois.gov/BureauOfIdentification/Fingerprint

For these types of services, please call the Department’s non-emergency telephone number (630-393-2131) during regular business hours.  Regular business hours are:

Monday through Friday:  8:00 a.m. to 7:00 p.m.
Weekends and City holidays: Closed

Dial 9-1-1 anytime a police officer is needed to respond within the City of Warrenville. 

If you want to speak with a officer regarding a report that has already been made, please call police non-emergency:  630-393-2131.

Generally speaking, the answer is no.   A police officer must be dispatched to a Warrenville residence or business, or you may come in to the police station to make a report.  

The City of Warrenville has installed a medication recycling drop-box in the lobby of the Police Department. Prescription drugs may be placed in this container during regular business hours (Monday through Friday, 8 a.m. to  7 p.m.) and must meet the following criteria:

• Prescription drugs must be brought into the department already sealed in a zip-lock style plastic bag or in its original container
• No loose pills will be accepted, brought into the station, or placed into the drop-box
• Other prohibited items include: and and all sharps, syringes, lotions, liquids, and illegal street drugs

Collected drugs will be safely disposed of through a professional recycling service. Visit our Resources for the Public page (Find the Help you Need) for additional information.

Information regarding report requests and on the Freedom of Information Act (FOIA) and can be found on the Records Division page.

FOIA-able requests must be completed and submitted online using the Public Records (FOIA) Center, or in person at the Police Department.  Once the request is received, the department will have five business days to respond. Requestors will be notified if, and/or when, the report is available. Any copying fees associated with requests must be paid prior to receiving the requested information.

Concealed carry weapons that are voluntarily surrendered, may be picked up at the Police Department during the below-listed hours under the following conditions:  

• Weapons will be released to the properly identified owner of the weapon only
• Weapon owner must present a valid driver’s license or identification card, valid concealed carry permit, valid FOID card
• Bring a non-transparent container to transport the weapon from the police station
• Guns may not be loaded or carried within the Police Department.  
• Recovery of weapon(s) may be made  Monday, Tuesday, Wednesday and Friday from 8:00 a.m. to 4:00 p.m., and Thursday from 11:00 a.m. to 7:00 p.m.
  • During City of Warrenville summer business hours (May 24 through August 30) Monday-Thursday only

Weapons will only be released upon meeting the above criteria.

Recruitment tests are conducted every 24 months, and are advertised online through BlueLine.com and on all City media outlets.  Applicants must be between the ages of 21 and 35, possess a valid driver’s license,  and have graduated high school or its equivalent.  Questions may be directed to Board of Fire and Police Commission liaison Deputy Chief Jacobson at:  jjacobson@warrenville.il.us