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1. What is the City's hiring process?

For civilian positions, job openings are generally advertised in the local paper or professional journals and are also posted on the City’s website. Anyone may apply for a position opening, as Warrenville is an Equal Opportunity Employer. Each position has a required level of education, experience, skills and abilities that will be outlined in the job posting. These criteria will be used to determine the candidates’ qualifications during the recruitment process.

It is not necessary to apply in person. However, applications are available at City Hall during regular business hours. Applications may be mailed, faxed or emailed. Applications and cover letters must identify for which job the applicant is applying. The job posting will state if a resume is necessary with an application. Applicants can apply for as many jobs as there are openings; however, a separate application is required for each position.

Completed applications must include a legal name, contact information, the title of the position being applied for, and a signature. Incomplete applications may not be considered. Anyone needing assistance in the application process should contact the Assistant City Administrator at (630) 393-9427.

2. Do I have to be a resident of Warrenville to work for the City?

No.

3. How do I apply for a sworn (Police Officer) position?

Police Officer applicants are given special testing dates during the time that the Warrenville Board of Fire & Police Commissioners are recruiting for entry-level cadets. The Board of Fire and Police Commissioners issues announcements for police officer testing, which will be posted on the City’s website. More information on police officer recruitment can be viewed on the Board's page under Government > Boards & Commissions > Board of Fire & Police Commissioners. Applications are typically available at this link below during a recruitment process. Public Safety Recruitment

4. Does the City offer notary services?

The City of Warrenville offers notary services in the Administration Department, Finance Department, Community Development Department, and Police Department. Contact City Hall at (630) 393-9427 for more information.

5. How do I file a claim?

Administration of the City's claim process is through the Administration Department. Citizens filing claims against the City will need to complete an insurance claim form and provide supporting documentation such as photographs, estimates, police reports, or witness information. This information is submitted to the City's liability insurance carrier for a determination of compensability. Citizens interested in filing a claim should contact the Assistant City Administrator at (630) 393-9427.

6. Can the City help me with my cable provider?

Yes, in some instances. Currently, the City's only cable provider is Comcast. Any other service provider can, if they so choose, offer services in the City of Warrenville. The City has no authority to regulate prices or determine services of the cable provider. However, the locally approved cable franchise agreement does provide the City with some authority related to customer service. Residents having trouble with service outages, unburied cable, or similar issues should contact the Assistant City Administrator at (630) 393-9427. To view the City's current cable franchise agreement, visit the Forms & Documents page. More information on regulation of the cable industry can be found on the Federal Communications Commission's website at www.fcc.gov.

7. Can the City help with a complaint against my utility provider (ComEd or NICOR)?

The City has no regulatory authority over these utility providers. Residents may contact the Administration Department at (630) 393-9427, who may be able to provide some assistance in getting an issue resolved. However, an official complaint must be filed with these service providers' regulatory agency, the Illinois Commerce Commission. Information on filing a complaint can be found at www.icc.illinois.gov.

8. Can the City help with a complaint against the CN Railroad?

The City has no regulatory authority over Canadian National Railroad. Violations of the Quiet Zone can be reported to the Administration Department at (630) 393-9427 or directly to the Federal Railroad Administration at www.fra.dot.gov. The regulatory agency in the State of Illinois for railroads is the Illinois Commerce Commission. Complaints may be filed with the Commission at their website, www.icc.illinois.gov.