Most of the City of Warrenville only has access to one cable provider, which is Comcast Cable. AT&T offers cable service in some limited sections of the community. To start, stop, or change cable service, please contact the service providers directly.
The City cannot and does not prohibit any providers from offering service in town.
ComEd provides electricity service to the City under the terms of a franchise agreement. ComEd urges customers to contact the utility immediately if they are experiencing a power outage. To report an outage, contact ComEd directly. Customers can also view outages in their area through the ComEd Outage Map .
Learn more about the City's Electric Aggregation Program.
Nicor provides natural gas service to the City under the terms of a franchise agreement. Nicor customer service representatives are available to assist with gas emergencies 24/7. If residents smell gas, or if service is interrupted suddenly, follow emergency procedures and call Nicor from a safe location at 888-642-6748. Contact Nicor directly for any other questions related to natural gas service.
There are currently no community aggregation programs for gas supply (as there is for electricity); therefore no municipality sponsors or recommends any supplier over another.
The ICC Consumer Services Division provides assistance to customers in the resolution of complaints against regulated utilities, including ComEd, Nicor, and AT&T. The City is not afforded any authority to regulate these utilities.
The City has no authority to regulate cable pricing, which is regulated by the Federal Communication Commission (FCC). To initiate service or make complaints about cable service contact the cable service provider directly.
Unresolved complaints about Comcast Cable service can be directed to the Assistant City Administrator at (630) 836-3050 or by completing a Cable Complaint Form. Complaints regarding the cable industry and pricing can be directed to the FCC.