NON-EMERGENCY ONLINE PORTAL FOR RESIDENTS!
Administrative Services Division personnel consist of one Records Supervisor and two Records Assistants (RAs) under the overall supervision of the Deputy Chief of Investigations and Administration. RAs are responsible for the processing and archiving of all documents generated by the Police Department, and answering the non-emergency telephone number during business hours. While an RA can connect callers to the 9-1-1 dispatch center, they cannot dispatch an officer for you.
The Records Division is located directly off the front lobby, operating Monday through Friday from 8 am to 7pm. The Division is closed on weekends and City holidays.
During closed Police Department lobby hours, anyone wanting to make a police report may use the red telephone located between the front entrance doors to connect to the 911 dispatch center. Residents may also dial 911 from their cellular telephone, and an officer will be dispatched. Police response is not affected by closed lobby hours.
Hearings occur on the third Wednesday of each month at 10:00 a.m. in the City Hall Council Chambers, 28 W 701 Stafford Place, for those issued a City of Warrenville ordinance ticket.
**EFFECTIVE FEBRUARY 28, 2022, and until further notice, the following applies to the Adjudication Hearing setting:
Each person who has received an original or continuation notice is asked to enter through the Stafford Place doors. Per current Illinois Department of Public Health guidelines OR current State mandate, masks or face coverings are optional for persons entering any City building, regardless of vaccination status. If you have questions regarding your Adjudication Hearing or the process, please call police non-emergency at 630-393-2131 between the hours of 8:00 a.m. and 7:00 p.m., and prior to 9:00 a.m. on Wednesday of the scheduled hearing date.
Administrative Tow Fee Ordinance
- Review important instructions related to a vehicle release (PDF).
- View detailed information regarding this city ordinance.
Alarms for Business or Home
For information regarding business or home alarms, please contact the Records Division, during regular business hours.
- View detailed information regarding the city ordinance
- To register your alarm, fill out an online Alarm Application
Fingerprinting Services *Effective October 30, 2023*
Fingerprinting services are available by appointment only with a three-card limit, per person. To schedule an appointment, please call police non-emergency (630-393-2131) during regular business hours to speak with a RA. All appointments are filled on a first-come, first-served basis. The Police Department will do it’s best to accommodate scheduled appointments; however, in the event of an emergency or unforeseen incident, your appointment may be delayed or rescheduled.
Warrenville businesses requesting fingerprinting services for employees will be charged the resident rate per employee. Accepted forms of payment include cash, personal check, as well as Visa, Master Card, and Discover credit cards. You will be asked to provide photo identification, proof of your current address, and your own fingerprint card. If a fingerprint card has not been supplied to you, they are available from the Federal Bureau of Investigation web-site. Only cards printed on hard stock will be accepted.
Federal Bureau of Investigation (PDF) (Form FD-258) The available hours for this service are provided immediately below:
- Monday (No appointments)
- Tuesday 12:00 p.m. through 2:00 p.m.
- Wednesday 4:30 p.m. through 6:30 p.m.
- Thursday 12:00 p.m. through 2:00 p.m.
- Friday 4:30 p.m. through 6:30 p.m.
- Saturday (Lobby closed - No appointments)
- Sunday & City holidays (Lobby closed - No appointments)
**Please note that the LiveScan fingerprinting service for concealed carry is not available through the Police Department. For information on requirements and approved vendors, please visit the Illinois State Police website (click on LIVESCAN button).
Freedom of Information Act (FOIA) and Requesting Reports
Requests are processed during regular business hours by division personnel who will answer questions regarding your FOIA. request submission. The Department is bound by the Illinois Compiled Statutes to complete requests in accordance with the law. Information regarding governing FOIA laws may be found on the IL General Assembly website.
- Request a copy of a Police Report - A Freedom of Information Act form must be completed and submitted on-line or in person at the Police Department. Once the completed form is received, the department will have five business days to respond to it. Requestors will be notified if, and/or when, the report is available to be picked up, or the reason for it being denied. Copying fees are associated with all documents, and must be paid prior to receiving the FOIA request.
- Request a free copy of a Drivers Information Exchange Report for a Vehicle Crash - Use this LexisNexis link to request a free copy of your Drivers Information Exchange report. This report includes only driver and insurance information. Refer to these (PDF) step-by-step instructions when requesting a report. To obtain a copy of your Vehicle Crash Report, please see below.
- Request a copy of a Vehicle Crash Report - There are two ways to obtain a copy of a vehicle crash report:
- Submit a Freedom of Information Act (PDF) form online or in person at the Police Department. Once the form is received, the Department will have five business days to respond to it. The cost of each individual report is $5. Crash reports are redacted in accordance with FOIA guidelines.
- Accident reports may be purchased and printed online at Lexis Nexis. A vendor fee of $13 and specific accident-related detail is required to purchase a copy through this service.
Juvenile Record Expungement Notice (PDF)
Notary services are available at the Police Department during regular business hours. Notary Services information through the Secretary of State is available at the provided link.
Parking Ticket Payment Information
To pay your ticket please follow the information provided on the ticket. This information is anticipated to be updated to include an online payment portal in the future.